AI Agents That Work While You Sleep

Your Customers Don’t Wait for Business Hours

A tourism operator gets a booking inquiry at 9pm Saturday. A contractor needs a quote Sunday morning. A restaurant customer wants to modify a catering order at 6am. Traditional automation sends a “we’ll get back to you” email. AI agents handle it now.

What AI Agents Actually Do

Unlike chatbots that follow scripts, AI agents take action autonomously - they understand what customers need and complete tasks without waiting for you.

Real Examples for Alaska Businesses:

For Tourism & Hospitality:

• Customer asks about availability for a 5-day fishing charter in July
• AI agent checks your calendar, sends available dates, collects preferences
• Books reservation when customer confirms
• Sends confirmation with packing list and meeting details
• You wake up to a completed booking and deposit

For Contractors & Services:

• Homeowner messages about kitchen remodel quote
• AI agent asks qualifying questions (size, current layout, timeline)
• Schedules site visit based on your calendar
• Sends estimate template pre-filled with their responses
• Creates job in your system when they accept
• You show up to a qualified lead ready to close

For Restaurants & Food Services:

• Regular customer wants to modify their weekly catering order
• AI agent knows their history, suggests alternatives for out-of-stock items
• Updates order, processes payment, confirms delivery time
• Notifies kitchen staff with updated ticket
• You get a confirmed order without touching your phone

For Retail & E-commerce:

• Customer asks if you stock a specific product
• AI agent checks inventory across all locations
• Offers to reserve it, suggests alternatives if out of stock
• Processes pickup or delivery based on preference
• Updates inventory when transaction completes
• You fulfill a sale that happened while you were closed

How This Works

Traditional Chatbot: “Thanks for your message. Someone will get back to you during business hours (Mon-Fri, 9-5).”

AI Agent: “I can help you with that now. [Checks availability, processes request, completes transaction, sends confirmation]”

The difference: AI agents have access to your systems - calendar, inventory, CRM, payment processing. They don’t just answer questions, they complete tasks.

What Makes This Possible Now

This isn’t science fiction - it’s deployed technology:

• Context Understanding: AI knows your business policies, pricing, and processes
• System Integration: Connects to your existing tools (scheduling, inventory, payment)
• Decision Making: Handles routine decisions within parameters you set
• Action Capability: Books appointments, processes orders, updates systems
• Escalation Intelligence: Knows when to hand off to humans

Alaska-Specific Value

Seasonal Business Challenges:

• Summer tourism peak: Handle inquiry volume without hiring seasonal staff
• Construction season: Capture quotes during your busiest time
• Holiday retail: Process orders 24/7 when every sale counts

Remote Operations:

• Multi-location coordination: Customer can book any location, any time
• Field work: Customers get service while you’re on-site elsewhere
• Weather delays: AI reschedules automatically based on your calendar

Small Team Realities:

• One-person operations: Be “available” while you’re actually working
• Limited staff: Let AI handle routine tasks, team focuses on complex work
• Work-life balance: Stop checking messages at 10pm “just in case”

Real ROI for Alaska SMBs

Tourism Operator:

• Before: Lost 30% of inquiries to competitors during busy season
• After: AI handles initial booking, captures $180K additional revenue
• ROI: 1,800% first year

HVAC Contractor:

• Before: 40 hours/month on scheduling and routine customer questions
• After: AI handles 80% of inquiries, books service appointments
• ROI: Equivalent of hiring assistant at 1/4 the cost

Restaurant Group:

• Before: Missing catering orders from after-hours inquiries
• After: AI processes orders 24/7, increased catering revenue 45%
• ROI: Paid for itself in 6 weeks

What This Costs

Starter AI Agent: $8,000 - $15,000

• One primary function (booking, quoting, ordering)
• Integration with 2-3 existing systems
• Custom trained on your business
• 90 days of optimization

Multi-Function Agent: $20,000 - $40,000

• Handles multiple customer workflows
• Complex integrations (CRM, inventory, accounting)
• Multi-channel (web, SMS, social media)
• 6 months optimization + training

Enterprise Agent System: $50,000+

• Multiple specialized agents
• Full business process automation
• Custom AI logic for complex decisions
• Ongoing optimization as business evolves

Typical payback: 3-9 months through captured revenue and time savings

Not Just Technology - Business Transformation

The real value isn’t the AI - it’s what happens when customers can transact with you 24/7:

• Never lose a lead to timing or availability
• Compete with larger operations on customer experience
• Scale without proportional hiring
• Respond to opportunities even when you’re unavailable
• Focus your time on work that requires human expertise

How We Start

Week 1: Discovery We analyze your highest-value customer interactions - what questions you answer repeatedly, what tasks eat your time, what opportunities you’re missing.

Week 2-4: Build We develop your AI agent, integrate with your systems, train it on your business knowledge and processes.

Week 4-6: Deploy We run it alongside your current process, refine responses, optimize workflows, ensure it handles edge cases.

Ongoing: Optimize AI agents improve with use. Monthly reviews to expand capabilities, add new workflows, increase automation.

Why Now Matters

Your competitors are implementing this. The tourism operator who captures bookings at midnight. The contractor who quotes while you’re sleeping. The restaurant that never misses a catering order.

Every day without AI agents is:

• Revenue left on the table
• Customers going to competitors
• Time wasted on routine tasks
• Opportunities missed during off-hours

Frequently Asked Questions

Q: What if the AI makes a mistake? A: AI agents work within guardrails you set - pricing limits, approval thresholds, escalation triggers. Critical decisions still come to you. Most “mistakes” are prevented by proper setup and testing.

Q: Will customers know it’s AI? A: Yes, we recommend transparency. Customers care about getting helped, not whether it’s human or AI. Most prefer instant AI resolution over waiting for human response.

Q: What happens when AI can’t handle something? A: Smart escalation. AI recognizes complex situations and hands off to humans with full context of the conversation. You never start from scratch.

Q: Do I need technical staff to maintain this? A: No. We build systems that run autonomously. You focus on your business, we handle the AI. Updates and optimizations happen behind the scenes.

Q: What if my processes change? A: AI agents are designed for flexibility. We can adjust workflows, update business rules, or add new capabilities as your business evolves. Changes typically take days, not months.

Let’s Talk About Your Business

Not every business needs AI agents. But if you’re:

• Losing customers to timing and availability
• Spending hours on repetitive customer tasks
• Unable to scale without hiring
• Missing opportunities outside business hours

Then we should talk.

Contact: contact@iglooventures.biz

Based in Anchorage. Working with Alaska businesses that refuse to leave money on the table.