Custom Software Development

Software Built for Your Business, Not the Other Way Around

Stop forcing your business to fit generic software. Get exactly what you need, built by someone who architected systems for Amazon, Disney, and Samsung.

You’ve Outgrown Off-the-Shelf Software When:

☑ You’re paying for features you don’t use ☑ You’re using 3-4 tools to do one job ☑ Your process is your competitive advantage ☑ You’re limited by what the software allows ☑ Integration costs are spiraling ☑ You need Alaska-specific functionality

It’s time for custom software.

Enterprise Architecture, SMB Timeline & Budget

Most custom software projects fail because of:

• Unclear requirements → I start with comprehensive discovery
• Feature creep → Fixed-price, fixed-scope contracts
• Poor communication → Weekly demos, bi-weekly releases
• Unrealistic timelines → Proven agile methodology
• Vendor lock-in → You own all source code

I build it right, on time, on budget.

Service Tiers

MVP Development

$15,000 - $35,000 | 6-10 Week Delivery

Perfect for testing a new business idea or internal tools.

Includes:

• Requirements workshop (2-3 sessions)
• Core feature set (3-5 key features)
• Modern web or mobile application
• Cloud hosting setup
• Basic admin dashboard
• 60 days of bug fixes
• Source code ownership

Typical Projects:

• Customer portal for appointment booking
• Inventory tracking system
• Field service management app
• Simple e-commerce platform
• Internal resource scheduling tool

Success Metrics: Launch in 6-10 weeks, core business process digitized

Production Application

$40,000 - $100,000 | 12-20 Week Delivery

For customer-facing applications and business-critical operations.

Includes:

• Full requirements analysis
• Complete feature set (10-15 features)
• Responsive web + mobile apps
• User authentication & security
• Payment processing integration
• Analytics & reporting
• Admin & user dashboards
• API integrations (3-5 systems)
• Comprehensive testing
• 90 days of support
• Training & documentation

Typical Projects:

• B2B SaaS platform
• Customer marketplace
• Fleet management system
• Booking & reservation platform
• Field data collection app
• Multi-tenant business application

Success Metrics: Enterprise-grade reliability, scalable to 10K+ users, 99.9% uptime SLA

Enterprise Platform

$100,000 - $500,000+ | 20-40 Week Delivery

For digital transformation and mission-critical systems.

Includes:

• Strategic planning & architecture
• Full-scale application suite
• Multi-platform deployment (web, iOS, Android)
• Advanced security & compliance
• Third-party integrations (unlimited)
• Data migration from legacy systems
• Performance optimization
• Disaster recovery & backup
• DevOps & CI/CD pipeline
• 6 months of support
• Ongoing maintenance options
• Dedicated project management

Typical Projects:

• Industry vertical SaaS platforms
• Supply chain management systems
• Healthcare practice management
• Construction project management
• Multi-location retail systems
• Regulatory compliance platforms

Success Metrics: Mission-critical reliability, enterprise scalability (100K+ users), measurable ROI

Alaska Industry Solutions

Tourism & Hospitality

Challenge: Seasonal booking complexity, guide scheduling, weather-dependent operations, multi-activity coordination

Solution: Custom tour operator platform with real-time availability, dynamic pricing, weather integration, automated guest communications, multi-language support

Value: Replace 3-4 separate tools, save $2K-5K/month in software fees + 15-20 hours/week in manual coordination

Construction & Trades

Challenge: Project estimation variability, materials tracking across remote sites, crew scheduling, weather delays

Solution: Project management & estimating platform with Alaska pricing database, mobile time tracking, photo documentation, customer approval workflows, equipment maintenance scheduling

Value: Improve estimation accuracy by 15-25%, reduce admin time by 10-15 hours/week, better project profitability tracking

Commercial Fishing

Challenge: Quota & catch tracking, crew share calculations, vessel maintenance, regulatory compliance, market timing

Solution: Fleet management & compliance platform with catch logging, automated reporting, crew share calculations, market price tracking, trip profitability analysis

Value: Ensure regulatory compliance, optimize crew compensation, improve profitability through better market timing

Retail & E-Commerce

Challenge: Multi-location inventory, seasonal demand, Alaska shipping logistics, tourism vs. local customer mix

Solution: Unified commerce platform with multi-location inventory, e-commerce with Alaska shipping logic, POS integration, customer loyalty program, seasonal demand forecasting

Value: Reduce stockouts by 30-40%, improve inventory turns, capture tourist sales through e-commerce

Professional Services

Challenge: Client management across time zones, project tracking & billing, remote team coordination, document management

Solution: Professional services management platform with client portal, time tracking & billing, document storage, contract tracking, automated invoicing, financial reporting

Value: Improve billing accuracy, reduce admin overhead, better serve remote clients

Modern Technology Stack

Frontend:

• React / Next.js for web applications
• React Native for iOS/Android apps
• Tailwind CSS for modern UI/UX
• Progressive Web Apps (PWA) for offline capability

Backend:

• Node.js / Python for APIs
• PostgreSQL / MongoDB for databases
• RESTful & GraphQL APIs
• Serverless architecture options

Cloud & Infrastructure:

• AWS / Google Cloud Platform
• Automated deployments
• Auto-scaling infrastructure
• CDN for fast global performance

Security:

• SOC 2 compliant architecture
• Encryption at rest & in transit
• OAuth 2.0 / SAML authentication
• Regular security audits
• HIPAA compliant options

Alaska-Specific:

• Offline-first architecture (unreliable connectivity)
• Low-bandwidth optimization
• Alaska time zone handling
• Weather API integrations
• Geographic data for remote locations

Development Process

Phase 1: Discovery & Planning (2-4 weeks)

• Stakeholder interviews & user research
• Technical requirements gathering
• Architecture planning & project roadmap
• Deliverables: Requirements doc, architecture diagram, wireframes, timeline, fixed-price quote

Phase 2: Design (2-4 weeks)

• UI/UX design & user flow mapping
• Prototype creation & design system
• Deliverables: High-fidelity mockups, interactive prototype, design documentation

Phase 3: Development (8-20+ weeks)

• Agile/Sprint methodology with continuous integration
• Weekly demos & automated testing
• Deliverables: Working software (bi-weekly releases), API documentation, testing reports

Phase 4: Launch (2-3 weeks)

• User acceptance testing, performance testing, security audit
• Data migration & user training
• Deliverables: Production application, documentation, maintenance plan

Phase 5: Support & Iteration (Ongoing)

• Bug fixes, feature enhancements, performance monitoring
• Options: Monthly retainer ($2K-10K/month), time & materials, dedicated hours

Custom vs. Off-the-Shelf

Build Custom When:

• Your process is your competitive advantage
• Off-the-shelf forces you to compromise workflow
• You need multiple tools to do one job
• Industry-specific needs aren’t met by existing software
• Integration costs exceed custom development
• You want to own your technology
• Licensing fees will exceed custom cost in 2-3 years

Example Cost Comparison:

Off-the-Shelf Scenario:

• CRM: $150/user/month × 10 users = $1,500/month
• Project Management: $25/user/month × 10 users = $250/month
• Scheduling: $99/month
• Integration platform: $299/month
• Total: $2,148/month = $25,776/year

Custom Software:

• One-time development: $60,000
• Monthly hosting & maintenance: $500/month = $6,000/year
• Total Year 1: $66,000
• Year 2+: $6,000/year

Break-even: ~30 months | 5-year TCO savings: ~$63,000

Plus Custom Benefits:

• Exactly fits your workflow
• No per-user licensing
• Own your data & code
• Competitive differentiation
• Can sell/license to others

Risk Mitigation

Fixed-Price Projects: Clear scope, no surprise costs, predictable budget

Milestone Payments: Pay as work progresses, review before next phase, cancel anytime (own completed work)

Agile Methodology: See working software every 2 weeks, course-correct early, prioritize features dynamically

Source Code Ownership: You own everything I build, no vendor lock-in, can maintain internally or hire others

Warranty Period: 60-90 days of bug fixes included, ensures quality at launch

Frequently Asked Questions

Q: How long does custom software take to build? A: MVP projects: 6-10 weeks. Production applications: 12-20 weeks. Enterprise platforms: 20-40 weeks. You’ll see working software every 2 weeks throughout development.

Q: What if my requirements change during development? A: Fixed-price projects have defined scope, but we can adjust priorities within that scope. Major changes require a change order, ensuring transparency and budget control.

Q: Will this work in remote Alaska locations with poor connectivity? A: Yes. I build offline-first architecture that syncs when connectivity is available. This is crucial for Alaska operations.

Q: What happens after launch? A: You own all the code and can maintain it internally, hire others, or use my ongoing support services ($1K-15K/month depending on needs).

Q: How do you compare to offshore development shops? A: I’m Alaska-based with 25+ years of enterprise experience. You get direct communication, consistent quality, and local accountability vs. offshore time zones and quality variability.